Engage Customers with Texting

Texting through TapOnIt has allowed us access directly to the employees themselves. With our other forms of communication, they’re passive. We aren’t able to get metrics to see how many employees we’re actually reaching and how effective it is. Texting allows us to see how many people are on the system or accessing the links we send out.

Marguerite Tomlin, Internal Communications Specialist, Arconic Davenport Works

“I started using TapOnIt as a way to communicate with my employees that are not connected to email. Set up of the service was very easy – I actually did it on my phone one evening when I was watching TV! Our team is loving the service! Now we can pre-schedule texts instead of making calls when changes come up – so convenient!”

– Ginger Sepulveda, President, GCJ Inc

It was crazy to see how strongly people responded!  We had over 1,100 online and mail in orders, compared to 250 last year.

We saw a very noticeable increase in online traffic and orders on our site within the two-three days following the ad. I mean it was significant to the tune of about 200+ online orders, which we haven’t seen through other social marketing appeals in the past. Also, I think leveraging TapOnIt with traditional media (TV, radio, newprint)  was perfect. TapOnIt was the direct action they could take. 

Jay Justin, President & CEO, Big Brothers Big Sisters

The Rust Belt Text Club has been a super effective way to communicate with our top fans. The user experience is intuitive and allows the audience to get to know the artists coming to the Belt with its Spotify and YouTube integration.

Zach Gatton, The Rust Belt

Creating the QC Insiders has been a great way to reach Quad Citizens and visitors directly by text. We can customize the messages for each audience to increase consumer and brand engagement. It’s exciting to use this emerging technology as an additional tool to market and promote the Quad Cities regional destination.

Jessica Waytenick, Public Relations & Marketing Manager

We love TapOnIt! We continue to grow our sales by texting. We have seen an increase in new customers, but most importantly our existing customers seem to come in more often when we send a text!

Sharon Gillispie, Owner, Patty’s Pub

I’ve been using email to keep in contact with my customers for years but when I launched my text program it really changed the level of engagement. Everyone opens their texts so sending my content and specials straight to my customer’s text thread has increased our traffic and revenue in a way that is actually measurable.

Kate Terrell, Owner, Wallace’s Garden Center